Business Operations

Business Operations and Administration is the engine room that keeps University Communications moving, ensuring the department has the resources, expertise and staff culture and engagement to achieve its strategic goals. 

This essential team is responsible for budget planning; financial transactions; market research and analyses of program effectiveness; employee engagement and professional development; partnerships with HR, tech support and Facilities Management; and strategic guidance to help position the office for future success. 

To office visitors, this team is the face of University Communications – and the heart. The ability to expertly and efficiently support our operations in a highly personable, welcoming manner is a team hallmark and how they serve others. 

Business Operations and Administration prepares University Communications for excellence by continually monitoring how we operate and pursuing ways we can improve. 

This team is dedicated to creating a place where people want to work. Our people-first employee engagement program nurtures the relationships co-workers have with the organization, with the work they do, and with each other. Quarterly check-ins across the organization ensure open lines of communication. Listening with intent is the first step to making people feel valued. Professional development, process refinement and group activities are employed to promote a culture of collaboration and growth. 

At its core, Business Operations and Administration helps people do their best work.